Privacy Policy

Silicon Studio Corporation and its subsidiaries and affiliated companies (hereinafter collectively referred to as “Our Company”) strictly operates and applies the following privacy policy to the handling of personal information.
If you are our customer residing in European Economic Area ("EEA") or the United Kingdom, Privacy Policy for EEA and UK Resident applies to the processing of personal data by Silicon Studio Corporation.　
This Privacy Policy shall not apply to the services of Our Company to which a different privacy policy applies.

1.Personal information obtained

Our Company will lawfully and properly handle personal information that it obtains to the extent necessary for the accomplishment of the purpose of use thereof. All employees of Our Company make efforts to strictly manage and use personal information with respect to the handling thereof, based on internal thoroughgoing information management (such as limited access rights, internal education, and awareness campaigns).

2.Purpose of acquisition and use

Our Company will use personal information only for the purposes that are clarified in advance upon acquisition thereof or within the scope of the purpose of use described below unless Our Company obtains the consent of the relevant individuals or exceptional handling thereof is permitted by laws and regulations.

1. (1)personal information of customers
   provision of information related to products and services
   provision of service support related to products and services
   sending information about seminars, exhibitions, events and contests, and operation of those
   operation of prize competitions, campaigns and fairs
   planning, research and development of products
   access control to facilities of Our Company
   responding to inquiries
2. (2)personal information of business partners
   conducting business negotiations and meetings, and communication on those
   provision of information and communicating with contact personnel of business partners
   implementation of business entrusted by business partners
   access control to facilities of Our Company
3. (3)personal information provided by entrustor
   implementation of business entrusted by entrustor (development of softwares, provision of hosting services, system operation and maintenance)
4. (4)personal information of shareholders
   exercise of rights or fulfillment of obligations by shareholders or Our Company under the Companies Act
   provision of services to shareholders
   management of shareholders and stocks such as data preparation, etc. pursuant to relevant laws and regulations
5. (5)personal information of job applicants
   distribution of information to job applicants and other activities related to recruiting
   management of recruiting activities of Our Company

3.Provision of obtained information to third party

Our Company will properly manage the obtained user information and will not provide it to any third party without obtaining the relevant individuals' prior consent except:

1. (1)where the relevant individuals give consent thereto in advance;
2. (2)under laws;
3. (3)where it is necessary to protect the life, body, or asset of any person and it is difficult to obtain the consent of the relevant individuals;
4. (4)where it is especially necessary for the promotion of better public health or sound development of juveniles and it is difficult to obtain the consent of the relevant individuals;
5. (5)where Our Company needs to cooperate with any state organ or local public entity or any person entrusted thereby in performing services stipulated in laws and regulations and acquisition of the consent from the relevant individuals is likely to hinder the performance of the services; or
6. (6)where the business of Our Company including provision of personal information is transferred due to a merger, company split, business transfer, etc.

4.Entrustment of obtained information

Our Company sometimes entrusts the handling of personal information to any third party to perform the services for the abovementioned purposes.
In such a case, Our Company will choose the entrustee after giving best consideration thereto on the condition that it has a high level of protection of personal information and, when entrusting the handling of personal information, will conclude a confidentiality agreement with the entrustee.
In the case where there is a possibility that the personal information is provided to any third party in addition to the case mentioned above, Our Company will notify the relevant individuals to that effect in advance. On this occasion, the relevant individuals may refuse disclosure of their personal information.

5.Correction and update of personal information

In the case where obtained personal information needs to be changed or added, the relevant individuals are requested to notify Our Company to that effect. Our Company will correct or update it. In this case, Our Company will identify the relevant individuals.

6.Respect for rights of individuals

Our Company shall respect the rights of individuals in the obtained personal information. In the case where the relevant individuals demand disclosure, correction, or utilization cease of the retained Personal Data thereof, please communicate the contact point of Our Company by e-mail or telephone. Our Company will promptly take appropriate measures in accordance with laws and regulations.

7.Disclaimer of liability with respect to disclosure of personal information

Our Company will not disclose obtained personal information to any third party without the permission of the relevant individuals themselves in principle; provided, however, that in the case where Our Company is requested to disclose it by the national government, local public entities, courts, police, and other organs that have the authority under laws, ordinances, etc., as stipulated by any law, Our Company may disclose the information accordingly without the permission of the relevant individuals.

8.Proper management method and security of personal information

The website of Our Company adopts “VeriSign Securement Program” in order to handle obtained personal information in a safe manner. Communication information is protected against falsification and prying eyes by any third party by means of public key encryption communication. All employees of Our Company make efforts to strictly manage and use personal information with respect to the handling thereof based on internal thoroughgoing information management (such as limited access rights, internal education, and awareness campaigns).

9.Explanation of cookies

Cookies are a mechanism to store the data, such as usage history and entered contents transmitted and received between browsers and a server as a file in customers' computers, when customers use the webpage. In the case where the customers access the same page next time, the operator of the website is able to change the display screen on a customer-by-customer basis by using the cookie information. In the case where customers set their browsers to enable transmission and receipt of cookies, the website is able to obtain cookies from customers' browsers. Customers’ browsers transmit only the cookies transmitted and received by the server of the website for the purpose of privacy protection.

10.Setting of cookies

The setting of transmission and receipt of cookies may be chosen from among: “Permit all cookies,” “Refuse all cookies,” “Give notice to the user when cookies are received,” and the like. The setting method varies depending on the browsers. Please check the setting method of cookies by using the “help” menu of the browser. Please note that selection of the “Refuse all cookies” setting sometimes restricts the use of various kinds of services on the Internet such as services requiring authentication.

11.What Silicon Studio Corporation is doing by using cookies

Silicon Studio Corporation uses cookies for the following purposes:

1. (1)To become able to provide services customized on a customer-by-customer basis in reference to stored customer registration information when each customer logs in to the authentication services
2. (2)To achieve the following purposes based on the contents in which the customer is interested and the status of his/her use of the website of Silicon Studio Corporation;
   a.To display the most appropriate advertisement on other companies' websites
   b.To survey the number of users and traffic of the website
   c.To improve the services of Silicon Studio Corporation
3. (3)To urge the customer to re-enter his/her password (or to be authenticated again) after the lapse of a certain time from his/her use of the website in order to keep the website secured

Silicon Studio Corporation may store and refer to its cookies through websites of other companies based on the entrustment of its advertisement distribution to websites of other companies.

12.Explanation of web beacon

A web beacon is a mechanism that a small and invisible graphic image is delivered through a website or HTML email and it records a customer’s visit as an access data on a server when a customer visits them. It is used to obtain statistic information etc. regarding customer’s visit.

13.What Our Company is doing by using web beacon

Our Company uses web beacon for the following purposes:

1. (1)To survey the contents in which the customer is interested, the status of customer’s use of the website of Our Company, the number of users and traffic of its website and to improve the services of Our Company

14.Acquisition and use of attribute information and action history with which individuals are not identified

The specific website of Our Company carries behavior targeting an advertisement (a method to distribute an advertisement to suit the interest of users based on the site browsing information) by using a program provided by an advertisement distributor. In the course of the advertisement, Our Company uses cookies to gather users' information about website visit history (which does not contain any data with which individuals can be identified and recognized).

The advertisement distributor uses the cookies to distribute an advertisement based on the information about the past access to the website of Our Company. Users who desire to invalidate the display of such advertisement may access the opt-out page of the advertisement distributor to invalidate the use of cookies. Change of browser, deletion of cookies, change to a new PC, etc., require re-setting.

Users may choose the setting to prevent the use of Google's cookies on the opt-out page of the advertisement (and may also invalidate the use of cookies by a third-party distributor on the opt-out page of Network Advertising Initiative).

In the case where opt-out is not chosen, the cookies of Google, a third-party distributor, or an advertisement network are likely to be used. Part (not all) of the cookies can be invalidated in bulk on the opt-out website of Network Advertising Initiative.

・The URLs of the opt-out pages are as follows:

Opt-out page of Google:
http://www.google.co.jp/policies/privacy/ads/
Opt-out page of Network Advertising Initiative:
http://www.networkadvertising.org
/choices/#completed

15.Use of access analytical tools

This website uses Google Analytics and Microsoft Clarity for access analysis. Google Analytics and Microsoft Clarity are a user behavior analytics tool that uses cookies to help us understand how users are interacting with websites.
Google Analytics Terms of Service and Privacy Policy can be found here;
Microsoft Privacy Statement can be found here:

16.Change of privacy policy

Our Company will review how the policy applies to the handling of personal information and endeavor to make continuous improvements and may change its policy on an as-needed basis.

Silicon Studio Corporation (hereinafter referred to as “the Company”) strictly operates and applies the following “Privacy Policy for EEA and UK Resident” to the processing of personal information regarding customers residing in European Economic Area ("EEA") or the United Kingdom.
This Privacy Policy for EEA and UK Resident shall not apply to the services of the Company to which a different privacy policy applies.

1.Definitions

"Personal Data" means any data relating to an identified or identifiable natural person, including, but not limited to, customers' names, addresses, birth dates, telephone numbers, e-mail addresses, user IDs, device IDs, IP addresses, location, web beacons and other online identifiers.
"Processing" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
"Services" means any of the Company's various games, software, products, websites, accounts, applications, online stores, features, content, and activities that are operated by the Company and/or post or link to this Privacy Policy.

2.Colletion and Lawfulness of processing of Personal Data

The Company may collect customers’ Personal Data including, but not limited to, names, addresses, telephone numbers, email addresses, names of workplace, business telephone numbers, business email addresses, user account IDs, IP addresses and any other data that customers provide to the Company.
The Company collects and processes customers’ Personal Data when:
・the Company has obtained their consent to the collection and processing their Personal Data in accordance with this Privacy Policy;
・collection and processing is necessary for the preparation or performance of a contract to which a customer is party; or
・processing is necessary for the purposes of the legitimate interests pursued by the Company, including, but not limited to that the Company processes customers’ Personal Data for the provision of services, etc. commissioned by a third party entity who is in a contractual relationship with such customers.
When customers are entering into an agreement regarding the Company’s services, etc. the Company may collect customers’ Personal Data directly from them. However, there are cases in which the Company collects customers’ Personal Data via another entity in the Company (e.g. the Company may collect such data from one of its subsidiaries) or other third party entity with which the Company has partnership or any other business relationship or arrangement.

3.Purpose of Use of Personal Data, etc.

The Company will use personal information only for the purposes that are clarified in advance upon acquisition thereof or within the scope of the purpose of use described below unless the Company obtains the consent of the relevant individuals or exceptional handling thereof is permitted by laws and regulations.

1. (1)personal information of customers
   provision of information related to products and services
   provision of service support related to products and services
   sending information about seminars, exhibitions, events and contests, and operation of those
   operation of prize competitions, campaigns and fairs
   planning, research and development of products
   access control to facilities of the Company
   responding to inquiries
2. (2)personal information of business partners
   conducting business negotiations and meetings, and communication on those
   provision of information and communicating with contact personnel of business partners
   implementation of business entrusted by business partners
   access control to facilities of the Company
3. (3)personal information provided by entrustor
   implementation of business entrusted by entrustor (development of softwares, provision of hosting services, system operation and maintenance)
4. (4)personal information of shareholders
   exercise of rights or fulfillment of obligations by shareholders or the Company under the Companies Act
   provision of services to shareholders
   management of shareholders and stocks such as data preparation, etc. pursuant to relevant laws and regulations
5. (5)personal information of job applicants
   distribution of information to job applicants and other activities related to recruiting
   management of recruiting activities of the Company
   

When the Company collects your Personal Data and such data is necessary for providing the Services or otherwise achieving any of the above purposes, the Company will let you know that you need to provide such data to the Company at the time of collection. In such case, if you choose not to provide your Personal Data, the Company might be unable to provide you with the Services or other benefits that the Company prepares based on your Personal Data.

4.Additional Processing

In the case of processing your Personal Data for purposes other than the above, the Company will obtain your consent before doing so. The Company reserves the right to monitor your accounts and records to check any complaint or allegation of abuse, infringement of third-party rights or any other unauthorized use of the Services.

5.Consent

By using the Services, you consent to the collection, storage and use of your Personal Data as described in this privacy policy; provided, however, that you may withdraw your consent at any time by sending an email to the inquiry described in section 17. Note that the lawfulness of any processing based on your consent will not be affected before your withdrawal.

6.Retention Period

The Company will retain your Personal Data for as long as we reasonably require such data to provide you with the Services or achieve other purposes thereof in accordance with this privacy policy, or as otherwise may be required for legal compliance purposes.

7.Disclosure to third parties

The Company will not, except in the following cases and situations referred to in "Transfers of Personal Data to Third Parties and/or Other Countries", disclose or provide Personal Data to a third party without obtaining the prior consent of the individual in question:

1. (1)Cases in which it is necessary for the Company to fulfill legal obligations imposed on business entities, etc.;
2. (2)Cases in which the Company has judged that it is appropriate for the company to handle the content of an inquiry;
3. (3)Cases in which disclosure is required by a court, prosecutor's office, police, bar association, consumer affairs bureau or other institution, entity, or individual similar thereto;
4. (4)Cases in which there is due course, such as for the protection of the life, property, honor, or credit of the individual supplying the Personal Data or other third party;
5. (5)Cases in which the Personal Data is used in a way that does not lead to the identification of the person; and
6. (6)Any other case in which disclosure or provision is admitted by legislation or regulations.

8.Explanation of cookies

Cookies are a mechanism to store the data, such as usage history and entered contents transmitted and received between browsers and a server as a file in customers' computers, when customers use the webpage. In the case where the customers access the same page next time, the operator of the website is able to change the display screen on a customer-by-customer basis by using the cookie information. In the case where customers set their browsers to enable transmission and receipt of cookies, the website is able to obtain cookies from customers' browsers. Customers’ browsers transmit only the cookies transmitted and received by the server of the website for the purpose of privacy protection.

9.Setting of cookies

The setting of transmission and receipt of cookies may be chosen from among: “Permit all cookies,” “Refuse all cookies,” “Give notice to the user when cookies are received,” and the like. The setting method varies depending on the browsers. Please check the setting method of cookies by using the “help” menu of the browser. Please note that selection of the “Refuse all cookies” setting sometimes restricts the use of various kinds of services on the Internet such as services requiring authentication.

10.What the Company is doing by using cookies

The Company uses cookies for the following purposes:

1. (1)To become able to provide services customized on a customer-by-customer basis in reference to stored customer registration information when each customer logs in to the authentication services
2. (2)To display the most appropriate advertisement on other companies' websites based on the contents in which the customer is interested and the status of his/her use of the website of the Company
3. (3)To survey the number of users and traffic of the website and to improve the services of the Company
4. (4)To urge the customer to re-enter his/her password (or to be authenticated again) after the lapse of a certain time from his/her use of the website in order to keep the website secured

The Company may store and refer to its cookies through websites of other companies based on the entrustment of its advertisement distribution to websites of other companies.

11.Acquisition and use of attribute information and action history with which individuals are not identified

The specific website of the Company carries behavior targeting an advertisement (a method to distribute an advertisement to suit the interest of users based on the site browsing information) by using a program provided by an advertisement distributor. In the course of the advertisement, the Company uses cookies to gather users' information about website visit history (which does not contain any data with which individuals can be identified and recognized).
The advertisement distributor uses the cookies to distribute an advertisement based on the information about the past access to the website of the Company. Users who desire to invalidate the display of such advertisement may access the opt-out page of the advertisement distributor to invalidate the use of cookies. Change of browser, deletion of cookies, change to a new PC, etc., require re-setting.

12.Explanation of web beacon

A web beacon is a mechanism that a small and invisible graphic image is delivered through a website or HTML email and it records a customer’s visit as an access data on a server when a customer visits them. It is used to obtain statistic information etc. regarding customer’s visit.

13.What the Company is doing by using web beacon

The Company uses web beacon for the following purposes:

1. (1)To survey the contents in which the customer is interested, the status of customer’s use of the website of the Company, the number of users and traffic of its website and to improve the services of the Company

14.Use of access analytical tools

This website uses Google Analytics and Microsoft Clarity for access analysis. Google Analytics and Microsoft Clarity are a user behavior analytics tool that uses cookies to help us understand how users are interacting with websites.
Google Analytics Terms of Service and Privacy Policy can be found here;
Microsoft Privacy Statement can be found here:

15.Transfers of Personal Data to Third Parties and/or Other Countries

The Company may disclose your Personal Data to third parties such as the subsidiaries and affiliates of the Company, as well as to third-party cloud vendors and outside contractors of the Company in order that such third parties may assist in providing the Services. In the event the Company sells or buys any business or assets, the Company may disclose Personal Data to the prospective seller or buyer of such business or assets. The Company may also disclose Personal Data to a third party if the Company reasonably believes doing so is necessary to comply with a legal order or obligation, to enforce or apply the Company's Terms of Use or other contracts, or to protect another user's or other third party's rights, property or safety (including exchanging information with other companies and organizations for the purpose of fraud protection and credit risk reduction). The Company may aggregate your Personal Data with other data so as to render it anonymous, and may disclose such anonymous and aggregate data to third parties.

You should be aware that the information the Company collects, including Personal Data, may be transferred, processed, stored and used internationally, in countries located outside the EEA and UK. The data protection laws in these countries may differ from those of the country in which you are located (i.e., many of the rights provided in the EEA and UK to the data subjects of the data are not given), and your Personal Data may be subject to access requests from governments, courts or law enforcement. By using the Services and/or providing the Company with Personal Data, you explicitly consent to the transfer of Personal Data as set forth in this privacy policy.

16.Your Rights to Your Personal Data

You may request access to your Personal Data and that the Company rectify or erase, restrict processing of your Personal Data and request for your Personal Data to be provided ("data portability"). In addition, you may object to the processing of your Personal Data. To make such request, please contact at the inquiry described in section 17.
In principle, only the individual in question may make the aforementioned requests. The Company will, to a reasonable extent, respond as swiftly as possible.
You may lodge a complaint with any data protection authority that has jurisdiction over the Company and/or is located in your place of residence or employment.

17.Continued Undertaking

The Company will strive continuously to improve its processing of Personal Data through the establishment and review of internal regulations and implementation of training programs.

18.Inquiry

If you have any questions or inquiries about this policy or have any questions, complaints, concerns or comments about the processing of your Personal Data, please contact us via email or mail below.